Full terms and conditions are printed on the reverse side of each rental agreement. All hirers are asked to read these carefully.

For a summery of the terms and conditions read below:


All vehicles are covered Fully Comprehensive with an insurance excess.


All rates quoted are inclusive of VAT where applicable.

Drivers Licence

All British Drivers must hold a full driving licence and be aged of 21 – 75 and held for a minimum of 2 years for the group of vehicle being hired. Foreign licence holders must be in possession of a national and where required an international driving licence. Only licences from Europe, USA, Canada, South Africa, Australia and New Zealand can be insured. Restrictions may apply to some licence holders. Please call for further details. Driving licenses must be presented at all times on collection. For UK Licence holders a Driver Verification Code must be provided from the DVLA, click here to obtain a code.

License cannot be found? Misplaced your license? We can check this with the DVLA to enable the hire arrangement to proceed, at an additional charge will apply.


Hirers are required to supply additional identification when hiring a vehicle. As a minimum we will require 2 additional forms, made up of personal identity and address identity. Acceptable forms would be utility bill (no more than 3 months old), credit card or council tax bill. We cannot accept a passport as a proof of address.


All payments must be made by credit or debit card. Please Note -we cannot accept cash.

Late Returns

Late returns will be charged at 20% of the daily rate per hour plus, a full days hire will be charged after 3 hours.


Photos of Vehicles are for illustration purposes only, and do necessary depict the exact model available. We reserve the right to substitute vehicles as required and will never guarantee and exact Make, Model or Registration in advance.

Operators Licence

The Hirer must be in possession of a current and suitable Operation Licence if vehicles in excess of 3.5 tonnes Gross Vehicle Weight (GVW) are to be used for hire or reward or in connection with the hirers trade or business.

Overseas Travel

Vehicles may be taken out of mainland England, Wales or Scotland, provided this has been agreed beforehand. We will arrange European green card insurance at an additional charge. European breakdown cover is included in the cost of the rental. Mileage over 200 miles per day is chargeable.


The hirer is responsible for not exceeding the gross vehicle weight (GVW) of the vehicle.

Extension of Rental

The facility is available providing we are informed prior to the expiry of the agreed rental period (as shown on the rental agreement) and the necessary additional payment is made at the point of extension.

Vehicle Returns

Instructions will be given at the time of renting. Vehicles can be left at the location and the keys deposited in our secure night safe. However the vehicle remains the responsibility of the Hirer until the start of the next days trading.

Accident Reporting

In the event of a road traffic collision it is vital that the incident is reported to the Claim Line – 0370 160 3102. Details are provided within the vehicle.